Legal information

Privacy Policy

Effective date:

Eventzelar is a Birmingham-based UK event agency. This policy explains how we may handle personal information when you visit eventzelar.com, send an event enquiry, or communicate with us about a potential or delivered event.

It covers our bespoke event design and corporate entertainment services, including corporate teambuilding events, product launches, private birthday parties, immersive offline casino theme nights, professional croupiers, and physical roulette and blackjack table setups. It does not govern external websites that we do not control.

At a glance

Our privacy commitments

We aim to make the information we use proportionate to the work you ask us to do and understandable at every stage of an event enquiry.

01

Purpose-led collection

We only ask for information that may help us respond to an enquiry, plan an event, manage communications, or operate our website responsibly. Sending an enquiry is your choice, although practical details may be needed before we can give a meaningful response about bespoke event design or planning support.

02

Offline entertainment context

Information about casino-themed experiences is used to arrange physical entertainment, such as professional croupiers and roulette or blackjack table setups. Eventzelar does not offer online gambling apps, cash betting, or real-money rewards; our casino events are offline entertainment experiences.

03

Respectful handling

We aim to keep information accurate, limit access to people who need it for legitimate work, and use appropriate organisational and technical measures to protect it. The safeguards we use should reflect the nature of the information and the context in which it is handled.

04

Control and contact

You can ask us about personal information we hold, request access or correction, object where appropriate, or raise a concern. Our dedicated starting point for privacy questions is [email protected]; further rights and contact details appear below.

Information we may collect

Information connected with your visit or event

The information involved depends on how you interact with Eventzelar. We do not assume that every visitor provides every category described below.

Details you choose to provide

When you contact us by email, phone, or an enquiry route, we may receive details you choose to share. These can include your name, organisation, email address, phone number, event requirements, preferred date, venue information, guest estimates, and correspondence. The precise information depends on your message and whether you are asking about a corporate event, launch, private party, team-building occasion, or casino-themed event.

Please provide only information that is relevant to your request. In particular, avoid including unnecessary sensitive personal information in free-text messages unless it is needed for a specific, agreed planning purpose.

Information from website use

Operating a website may involve technical and usage information made available through website systems, such as device and browser information, pages viewed, approximate location inferred from technical data, and site interactions. We use “may” because the information available can vary with the systems and settings involved in a visit. For cookie-specific information and choices, please read our Cookie Policy.

We do not list unverified cookie names, analytics providers, or technical retention periods in this policy. The relevant information is considered in the context of running and maintaining the website responsibly.

Event delivery

Information connected with event delivery

If an enquiry develops into an event, we may receive operational details needed to coordinate the agreed experience. This may include venue contacts, schedules, access requirements, supplier coordination information, and guest-related requirements supplied by the client. Information should be relevant and proportionate to the particular event and its safe, practical delivery.

For example, physical roulette and blackjack table setups, professional croupiers, and corporate entertainment are arranged as offline event services for engagement and fun. They are not online gambling, cash betting, or real-money reward activities.

How and why we use information

Practical uses, explained clearly

We use information for defined operational reasons. The legal basis can depend on the circumstances and the information involved.

Responding to an enquiry

We may use contact and event details to understand what you are looking for, answer questions, prepare relevant information, and continue communications you have asked for. This helps us assess how our bespoke event design and planning support may fit your brief without treating an initial enquiry as a marketing commitment.

Why we can use it: taking steps at your request before entering an agreement, and legitimate interests where appropriate to run the enquiry process.

Planning and delivering agreed services

Where we have agreed to provide services, operational details may be used to coordinate the event, communicate with the client and relevant delivery contacts, and arrange the agreed production elements. These may include professional croupiers, physical roulette or blackjack tables, and corporate entertainment delivered as offline event experiences.

Why we can use it: performance of a contract, or steps connected with entering and carrying out an agreed service. Table-themed experiences never involve cash betting or real-money rewards.

Running, improving, and protecting the website

Technical and usage information may help us operate the website, understand whether information is working for visitors, maintain reliability, and help protect against misuse or security issues. We do not state here that we use behavioural advertising, profiling, or personalised advertising. Cookie-specific choices and details are available in our Cookie Policy.

Why we can use it: legitimate interests in operating, maintaining, and protecting our website, subject to applicable law.

Meeting legal and administrative responsibilities

We may retain or disclose information where this is necessary to meet applicable legal obligations, manage legitimate disputes, or keep appropriate business records. Any such use is limited to what is reasonably necessary for the relevant responsibility, record, question, or claim.

Why we can use it: legal obligation and, where relevant, legitimate interests in managing our business responsibly.

Sharing and retention

When information may be handled beyond our immediate team

We consider sharing, international handling, and storage in relation to the purpose for which information is needed.

Service providers and event partners

Eventzelar may use carefully selected providers to support website operation, communications, administration, and event delivery. When necessary to plan or deliver an agreed event, we may also share relevant information with venues, suppliers, or production partners. This is part of the practical work of a bespoke event agency: the people involved need enough detail to complete their relevant role.

We aim to limit sharing to information that is relevant for the purpose. Recipients are expected to handle personal information appropriately under applicable arrangements. We do not name individual providers or partners here because the appropriate recipient will depend on the particular service or event.

UK privacy

International handling

Some service providers may process information outside the United Kingdom. Where information is transferred outside the UK, Eventzelar will take steps required by applicable data-protection law when arranging that transfer. The protections needed can depend on the destination, the service involved, and the legal framework applicable at the time.

Retention and deletion

We keep personal information only for as long as reasonably necessary for the purposes described in this policy. That can include managing an enquiry, delivering an event, keeping appropriate records, meeting legal obligations, and resolving questions or disputes. The relevant period depends on the nature of the relationship, the event, and applicable requirements; it is not indefinite by default.

When information is no longer needed, we will delete or anonymise it where appropriate. We may retain limited information where this remains necessary for a legitimate record, legal obligation, or unresolved matter.

Your UK privacy rights

Requests, concerns, and complaints

Depending on the circumstances and applicable law, you may have the rights outlined below. We may need to verify your identity and consider legal exceptions before responding to a request.

Your rights

UK data-protection law can give you meaningful control over personal information. Rights are not absolute, but we will consider each request in its context.

  • AccessAsk whether we hold your personal information and request a copy where applicable.
  • CorrectionAsk us to correct inaccurate or incomplete information.
  • DeletionRequest deletion where there is no continuing reason for us to keep information.
  • RestrictionAsk us to limit certain processing while a question is considered.
  • ObjectionObject to certain processing based on legitimate interests where appropriate.
  • PortabilityRequest a portable copy in circumstances where that right applies.
  • Withdraw consentWithdraw consent where a particular activity relies on consent.

Making a request or complaint

Please contact Eventzelar first with a privacy question, request, or concern so that we can understand the information and context involved. You can email us using the dedicated privacy contact route, call us, or write to our Birmingham address. Please include enough detail for us to identify the matter without sending unnecessary sensitive information.

Phone: +44 121 236 7482 Post: 14 Frederick Street, Jewellery Quarter, Birmingham, B1 3HE, United Kingdom

If you remain dissatisfied, or prefer to do so, you may also complain to the UK Information Commissioner’s Office.

Policy changes

Changes to this Privacy Policy

Eventzelar may update this policy from time to time to reflect changes to our website, services, practices, or legal responsibilities. The current version will be posted on this page with its effective date. We encourage you to review this policy periodically, particularly before sending a new event enquiry or sharing information for an event.